Document Content Management System Case Study

Document Content Management System Case Study

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Client

The client is preeminent owner, manager and developer of office and retail assets. The company owns and manages over 30 million square feet of LEED certified buildings. The client is a fully-integrated real estate investment trust (REIT) with a portfolio of over 100 million square feet.

The company has more than 4,000 experienced operating and investment professionals, across geographical locations, which work tirelessly to serve tenants and maintain assets to the highest possible standards.

Objective

The client has multiple offices in different cities and this requires communication between employees across geographical locations. To make the coordination and sharing of information between the employees easier, the client had created multiple websites. These websites required individual login credentials because the client wanted employees to view only the information that belong to the employee’s division.

This resulted in multiple administrative overheads and the information was difficult to be shared between the different websites. The main requirement of the client was to share and store documents quickly without affecting employee productivity.

The client required a single website that would link the information from all the different single task websites and could be accessed by all employees but would allow its users access to their specific division/location.

The client needed a solution that integrates the following

  • Different user roles
  • Different access controls for each company division
  • Document management
  • Integrates access and usage of current websites
  • Quick and easy people search for communication between employees
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