Introduction & Overview
RETransform' business consultants, development professionals and problem resolution specialists are with you throughout the entire lifecycle of your application and other system integration initiatives.
In addition to providing a comprehensive array of cost-effective, business culture-aware consulting services and U.S. and other global location co-sourced offshore development and business process services, RETransform augments the personnel within your environment with a application support team which is available, also at the lowest possible cost, 24 hours a day, 7 days a week. This support team resolves all business and technical issues with the applications, database architectures, web interfaces/sites, and reporting structures which RETransform designs and brings to your enterprise. Usability issues, implementation help (remote and on-site), issue identification, documentation and resolution, testing, configuration and more. This assistance is furnished as part of your agreement with RETransform for the implementation of your systems, as well as in low-cost, on-going maintenance packages.
Examples of available support services from RETransform are as follows:
Global Consulting Support
Live Support
Live Remote Assistance
Support Contact
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